Azure Bay Residences
Dubai Marina · 1, 2 and 3 bedroom apartments
Under construction
Expected handover Q3 2027. Waterfront tower with a podium pool and direct marina walk access.
Dubai developer since 2009
Homes built to be lived in, and looked after.
Three communities across Dubai Marina, Dubai South and JVC, and a care team that answers day and night, in English and Arabic.
3communities
1,240homes delivered or underway
24/7customer care with Layla
Our communities
Three addresses, one standard.
Progress figures update from the site every month. Ask Layla for the latest on any project, any time.
Palm Grove Villas
Dubai South · 4 and 5 bedroom villas
Handovers in progress
Book your handover or snagging inspection with Layla, day or night.
Skyline One
JVC · studios to 3 bedroom apartments
Completed 2025
Defects covered for 12 months from handover. Report anything to Layla and get a ticket number straight away.
Customer care
Meet Layla. She never closes.
Layla is our customer care assistant. She knows your unit, your payments and your bookings, speaks English and Gulf Arabic, and brings in our team whenever you need a person.
Payments and statementsWhat's due, what's paid, a statement on WhatsApp
Handover and visitsBook, move or cancel in one conversation
Maintenance and emergenciesSafety steps first, an engineer within 2 hours
Updates and answersTicket status, project progress, NOCs, fees and rules
Chat or talk with Layla using the "Need help?" button in the corner. She'll ask for your unit number and full name before discussing your account.
Or call her: +44 121 661 3975 (demo line)
Layla● Online now
Hello, I'm Layla from Crestline Developments. I can help with payments, bookings, maintenance, request updates and project questions. How can I help?
Can I book my handover? I'm Amal Babu, PGV-017.
Thanks, Amal. Has the handover payment been made?
Yes, it's paid.
Booked for Thursday at 10:00 at the Palm Grove site office, reference BK-20425. It's provisional until finance confirms. I've sent the details to your WhatsApp and email.
فيه ماي ينزل من السقف!
Prefer to talk?
Layla will call you.
Enter your mobile number and we'll text you a code. Once you confirm it, Layla calls you within seconds, in English or Arabic.
1Enter your number. We text you a 6-digit code.
2Enter the code to confirm the number is yours.
3Layla calls you. Because your number is verified, she can find your account straight away.
We only use your number for this call. Limited to UAE and UK numbers, a few requests per hour. Calls last up to 10 minutes.
For homeowners
From keys to years of living.
Everything after you buy, in four steps. Layla can help with each one.
Pay as you buildInstalments go to the project escrow account. Ask Layla for your statement any time.
HandoverOnce your handover payment clears, book a slot. Bring your ID, signed pack and payment proof.
SnaggingInspect with our engineer. Agreed snags are fixed within 30 days.
12-month coverDefects are repaired free for a year. Structural cover runs for 10 years.
Water leak, power cut or gas smell?
Call Layla now
Fire or gas: call Civil Defence 997 first. For anything in your home, Layla reaches our on-call engineer 24/7.
About Crestline
Built in Dubai, for the people who live here.
We design, build and look after homes for families and investors across the UAE. Our promise is simple: clear payments, honest timelines and someone to answer when you call.
Escrow-protected paymentsEvery instalment goes to the project's escrow account.
Rules that don't bendOffice hours, payment checks and response times are fixed in our systems, not left to chance.
Your data stays yoursLayla only discusses an account with its verified owner.
Bilingual by defaultEnglish and Arabic, switching mid-sentence if you do.
Sales gallery
Crestline House, Business Bay, Dubai
Mon–Fri 8:30–17:30 · Sat 9:00–13:00
Customer care
Layla, 24/7 by chat and phone
care@crestline.example